Director, Risk & Compliance


*Respect for the Individual / Equal Opportunity*

We all deserve to work in an environment where we are treated with dignity and respect. PaymentsFirst is committed to creating an environment that brings out the full potential in each of us which in turn will contribute directly to our success.

PaymentsFirst is an equal employment/affirmative action employer and will comply with all applicable federal and state laws governing nondiscrimination in employment.  We will provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran military status, by all applicable federal and state laws.  This includes recruiting, hiring, placement, promotion, training, transfers, compensation, layoff, and termination.

We will make reasonable accommodations when necessary for employees with disabilities, provided that the individual is otherwise qualified to safely perform the duties and assignments of the job.




Director, Risk & Compliance


Department: Risk & Compliance

 Job Title: Director, Risk & Compliance

 Reports To: VP, Risk & Compliance

 Job Purpose: This position is responsible for supporting PaymentsFirst’s mission to serve our members as a trusted partner supporting the secure use, advancement, and understanding of payment systems. The individual is responsible for professional association representation in the delivery of risk and compliance services.  Assists team in planning, development, delivery, and support of the risk and compliance services.    

Essential Duties and Responsibilities

  • Represent the association with a professional appearance and conduct
  • Participate in the review and modification of risk & compliance templates and auditor resources
  • Participate in internal education programs to ensure expertise and consistency of performance of compliance services
  • Stay current on rules and regulations relating to the risk and compliance services provided
  • Manage travel arrangements based on the schedule
  • Review pre-event materials received
  • Perform audit and/or risk assessment
  • Perform exit interview
  • Schedule the following year's event before the exit meeting when possible
  • Analyze data, finalize and deliver a professionally written report within specified requirements
  • Promptly and professionally respond to questions or concerns
  • Work within Board approved budget associated with job responsibilities
  • Identify opportunities for process improvements that positively impact the member's experience or improve office efficiencies
  • Adhere to Board Approved Bylaws, Policies, and Procedures
  • Support Strategic Objectives and help achieve annual goals
  • Serve on industry groups as determined appropriate by Sr. Executive Team
  • Contribute to the Nacha RFI, RFC, and Rules Ballot process
  • Other duties as assigned


  • Travel required
  • Author risk and compliance publications (as requested)
  • Perform education events (as requested)
  • Hotline support
  • Provide support to the Executive Leadership Team
  • Board meeting and Strategic Planning preparation (as requested)
  • Input to Marketing and Communication campaigns (as requested)


  • A commitment to member satisfaction
  • Pleasant, patient, and friendly attitude
  • Strong decision-making and analytical abilities
  • Detail-oriented and good communication/listening skills
  • Energetic, forward-thinking, high ethical standards and an appropriate professional image
  • Well-organized and self-directed
  • Ability to work with Microsoft applications
  • Thorough understanding of Nacha Operating Rules
  • Associate Degree or equivalent; or three to five years related experience and/or training; or equivalent combination of education and experience

Certificates and Licenses:

One or more of the following accreditations preferred: Accredited ACH Professional (AAP), Certified Payments Professional (CPP), Certified Treasury Professional (CTP), Payment Card Industry Professional (PCIP), National Check Professional (NCP), Accredited Risk Professional (APRP).

If you are interested in this job, please send your resume to


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